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ProComm Unified Communications

Unified Communications for Enhanced Productivity

“Unified Communications (UC) platforms integrate telephony, messaging, and video conferencing into a single service, streamlining business processes and enhancing collaboration. Our all-in-one solutions connect teams via video, voice, chat, and shared documents, reducing costs and boosting productivity. With a vendor-agnostic approach and adoption services, we ensure a seamless experience that drives user adoption and value.”

Transition to UC the easy way ...

The complexity of deploying a UC solution means that it is easy to miss the mark. If not done properly, your organisation might not get maximum return on its investment. However, our team of experts will ensure your transition is successful bringing maximum return of investment.
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Omnichannel Contact Center

Modern contact centers have evolved beyond traditional call centers, embracing digital channels like chat, social media, and SMS. We design cutting-edge contact center solutions to help organizations enhance customer engagement and stay ahead in a rapidly changing landscape.”

UC Building Blocks

UC Endpoints

Today’s business environment encompasses a range of employee communication styles and workspaces. The IP phone portfolio includes user-friendly, full-featured IP phones to meet the needs of your entire organization.

 

 

Conferencing

Adopt a cloud or on-premises video, audio, and web conferencing solution that meets the collaboration needs of the modern workplace.

Ensure your workforce is connected from anywhere, using any device and application of their choice.

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Session Border Controllers

AudioCodes SBCs deliver seamless connectivity, enhanced security and voice quality assurance for any voice communications environment and at any scale. Our wide range of platforms includes cloud-native, virtualized and appliance SBCs for enterprises and service providers.

Compliance and Call Recording

Our solutions delivers 100% voice recording for Compliance, coaching, transaction verification, legal protection and handling sensitive information. Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA.

Agility, Resilience and Productivity in the Hybrid Work Era ..

 

The future of work has arrived, and it is hybrid.

The flexibility and agility with which organizations enabled employees through a pandemic has become a framework that will build a stronger future. Productivity has been fueled by employees’ newfound elasticity and an evolution of leadership style. Adoption and implementation of technology is being redefined to support a resilient, customized future of work.

Hybrid work is unifying how we work differently so we can all work better.

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Our market-leading strategic partner ecosystem brings optimal technology, relationships and experience to our customers’ digital transformations. We partner with proven technology leaders with best-of-breed digital business transformation tools to provide world class, cloud-ready, secure, agile and modern IT Infrastructure solutions.